QnA

🤎 Frequently Asked Questions (FAQ)

🤎Where are you based?

 

Drxcoshopp is based in France.

🤎Do you ship Worldwide?

Yes! I ship worldwide from France.

Please note that due to international restrictions, I do not currently ship to:

Iran, Israel, Russia, Belarus, North Korea, Syria, Yemen and other regions under embargo or postal suspension.

🤎How long does it take to process and ship my order?

Orders usually ship within 3–7 business days (excluding weekends and holidays).

For more details on shipping timelines and tracking, please refer to the Shipping Policy

🤎Do you offer refunds, exchanges, or cancellations?

 

All sales are final.

Please make sure to read item descriptions carefully before ordering.

You can find more details in the Refund Policy.

🤎What is a pre-order product? 

 

Pre-order products are not in stock at the time of purchase.

They are either:

• in production, or
• in funding stage to begin production.

The estimated shipping time will be noted on each product page.

Pre-ordering helps Drxcoshopp gauge interest and fund new ideas — thank you for supporting small creative projects!